What do I need to rent a car?
At pickup, the main driver presents: a valid driver's license, passport or ID, the booking confirmation and a physical credit or debit card in their name (Visa, Mastercard, Diners Club or Discover). Virtual or digital cards are not accepted.
Can I drive in Florida with my home country's license?
Yes. Visitors can drive in Florida with a valid license from their home country.
What is the minimum age to rent?
You must be between 21 and 75 years old. Drivers aged 21 to 24 pay a young driver fee of $12.99 per day.
Is insurance included?
Insurance is required by law and not included in the base price: you purchase it from us when you pick up the car. Every vehicle includes GPS tracking, an alarm with remote lock and 24/7 assistance.
Is there a security deposit?
Yes. At pickup, a temporary hold of $200 to $500 is placed on your card, depending on the vehicle you choose. It is released when you return the car as agreed in the rental contract.
Where do I pick up and return the car?
We deliver and pick up at Miami airport, at hotels and at our office at 2175 NW 34th Ave, Miami. For hotel delivery, the driver must be present to sign the contract and an extra fee applies. Our hours are 6:00 to 21:00; outside those hours there is a $50 fee.
Which payment methods do you accept?
Physical Visa, Mastercard, Diners Club or Discover credit or debit cards in the main driver's name. Virtual or digital cards are not accepted.
What should I do if I have an accident or an emergency?
Let us know right away on WhatsApp: we are available 24 hours a day. With GPS tracking we can locate your vehicle and help you immediately, including unlocking doors or locking the car remotely.
Can I cancel or change my booking?
You can change your booking with at least 48 hours' notice. Cancellations, no-shows or not meeting the requirements at the counter carry a charge of one rental day or $150 (whichever is greater). Prepayments are non-refundable, but you can use that amount within the next 18 months. Details in the terms and conditions.
How do I find out about special offers?
We run different promotions every month. Message us on WhatsApp or call Sales at +1 (786) 984-2167 and an agent will tell you about them.